Frequently asked questions
We are open to everyone facing a difficult life situation — especially refugees, migrants, and those in need of assistance.
No, all our services are completely free. We help from the heart, without any charge.
Our team speaks several languages, including Russian, Ukrainian, German, English, and others. We strive to understand and support each individual.
We are not a legal service, but we are happy to help you find a suitable lawyer or legal advisor.
If it’s difficult for you to attend appointments alone, our volunteers can accompany you — you are not alone.
Yes, we explain how the system works and help you fill out the forms correctly.
You can write to us, call us, or visit us in person — all contact details are available on our website. We’re always happy to connect.
You can support us by becoming a volunteer or making a donation. Any form of support is a contribution to good.
Soziale Hilfe Consult
